ID and Age Verification Solutions for the Gaming Industry

Identity verification is an integral part of the gaming industry. Preventing fraud and minors from gambling are priorities and the way to do this changes as the landscape of gaming changes. There are many formats of gaming today: casinos, online gaming websites, gaming apps and state lotteries. Each faces their own challenges in remaining complaint when it comes to accurately verifying players.

When it comes to state lotteries, some states are allowing people to buy lottery tickets online through smartphone apps. The smartphone app Jackpocket lets New York lottery players use their phones to play the lottery and collect their winnings. The state of Virginia allows users to register online through an official website to play the lottery. States have seen ticket sales fall despite high jackpots, so smartphone apps and websites offer convenience to players who want to buy tickets without going out of their way to a retail location. These mobile methods are designed to appeal to millennials, who don’t play the lottery regularly. Lottery apps enable users to skip long lines at retail locations, and it guarantees that players won’t lose their winning tickets. Although mobile gaming allows for easier participation, states still have to verify that none of the lottery players are underage. Acuant’s ID authentication technology allows states to make sure that no lottery players are under 18.

If casinos fail to accurately ID their customers, they face large fines. The Sands Casino Resort in Bethlehem, Pennsylvania has already paid $341,000 to the state due to seven instances of underage gambling. Pennsylvania’s Gaming Control Board is eager to stop underage gambling, especially since it has issued out $2.2 million in total fines to various casinos. Fines from underage gambling can clearly result in huge financial losses for casinos, which is why casinos should invest in ID verification technology. This technology is also applicable for making loyalty program sign ups fast and easy, as well as payouts in the cage safe and accurate. Nobody wants an identity thief walking away with someone else’s winnings.

Acuant’s technology readily verifies IDs when gamblers want to collect their winnings, which speeds up the cash-in process. Solutions also provide a less invasive way to collect information for winners to submit to the IRS and allow for easy compliance for casinos with state and federal regulations.  Acuant’s innovative software can also be integrated into jackpot software to make reporting wins simple for casinos.

There are multiple benefits and uses for identity management technology to gaming. When it comes to gambling, there is no need to take a chance on proper ID and age verification.

The Future is Here: Mobile Check-In & Digital Keyless Entry for Hotels are Reality

As technology continues to improve many routine processes, we all look forward to improvements that make life easier and experiences more enjoyable when it comes to traveling. Travelers for business and leisure alike dread the antiquated check-in process at hotels. While there have been small steps to improve this, it has remained a tedious, unpleasant experience that feels like a never ending series of questions with demands for ID’s, credit cards that ends in finally obtaining your key. Only to find later this key does not work, is demagnetized, or you come to misplace it.

Hotels today are making big efforts to move away from tasks like this, and provide more convenient processes for their guests. This is especially true in light of new competition from AirBNB, HomeAway and VRBO, which offer more travel options than ever before.

Mobile check-in and digital keyless entry are slowly beginning to transform how guests check-in and customer satisfaction ratings are climbing and expected to soar as this takes hold. Case in point, a recent JD Power study on hotel satisfaction found that while only 3% of guests take advantage of online or mobile check-in, check-in/check-out satisfaction is highest among these guests. And, those mobile check in/out adoption numbers are expected to spike in coming years.

Acuant recently partnered with OpenKey, the industry standard for universal mobile key technology, to provide mobile key access to hotel guests. With the OpenKey app, hotel employees can easily generate and manage mobile keys for their guests. All guests need to do is download the app onto their smartphones. Then they can use their mobile devices to check-in securely and access their rooms without having to visit the front desk. Independent hotels across the country have implemented OpenKey’s digital keyless entry solution with confidence in the security of the underlying Acuant technology.

Acuant’s ID verification capabilities allow guests to check-in securely through a mobile device, take away the paperwork and credential handling and make the check-in experience a seamless one. The OpenKey app notifies hotel employees when a guest has checked in and Acuant’s ID authentication guarantees that only verified guests will have access to their rooms, which allows for convenience without sacrificing security. Guests can also use their smartphones to access hotel amenities such as pools, spas and fitness centers, where a room key would be cumbersome.

By relying on better technology, hotel staff will spend less time at the front desk and more time creating personalized guest services. Guests will feel empowered and enjoy the freedom of self-service check-in and digital keys. No lines, no paperwork, no keys to lose- traveling just became a lot more pleasurable!