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Airports Plan to Invest in Self-Service Kiosks

According to the 2014 SITA/ACI Airport IT Trends Survey, airports will be investing in more technology to improve the passenger processes. The researchers surveyed IT executives from 106 of the top 200 airport operators around the world. Around 86% of airports said that they were planning on investing in the self-service processes in the next three years.

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Patients Worry about Medical Identity Theft

A study published in the Journal of the American Medical Association shows that healthcare data breaches are on the rise, which has left consumers worried about medical identity fraud. From 2010 to 2013, nearly 1,000 large healthcare data breaches have exposed more than 29 million individual health records.

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Study Shows Consumers Buy from Familiar Sites

Instead of heading out to brick-and-mortar stores, consumers now prefer to look for products to buy online. According to a report released by Amazon.com and Pymnts.com, shoppers are increasingly looking to digital retail marketplace platforms for products before going on a retailer’s website.

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Help Prevent Medical Fraud with ID Verification

Healthcare computer networks have become big targets for hackers because they hold a lot of personal information about patients. In the past year, health insurance companies like Anthem, Premera Blue Cross, and CareFirst BlueCross BlueShield experienced data breaches that affected millions of customers.

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Retail Clinics Appeal to Consumers

CVS recently announced that it’s planning on buying Target’s pharmacies and retail clinics for $1.9 billion. If CVS buys Target’s 1,660 pharmacies and 80 retail clinics, it will be the nation’s largest retail pharmacy chain.

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Guests Prefer Hotels With More Technology

In response to what consumers want, hotels are increasing the amount of technology they use throughout their buildings and resorts. Most hotels offer free Wi-Fi, which is the number one amenity that guests want when they book a hotel room.

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Acuant Survey: Companies Look to the Cloud for Better Information Capture, Verification and Collaboration

55% of respondents now rely on card scanning for information capture vs.19% ‘paper based’ and 17% ‘customer entered’ Identity verification lags even as 84% consider it ‘critical’ or ‘very important’ in the card scanning process Los Angeles, CA, June 16, 2015 – Acuant, the leading provider of credential management solutions, announced today results of an … Continue reading “Acuant Survey: Companies Look to the Cloud for Better Information Capture, Verification and Collaboration”

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Increase Airline Satisfaction With Shorter Lines

People are getting ready to go on vacation, but before they can relax, they have to complete the arduous task of getting through all of the lines at the airport. With long lines for check-ins, security, and boarding, passengers get frustrated the longer they wait. Long wait times can affect a passenger’s perception of an airline, and cause them to choose a different airline for their next flight.

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